Frequently asked questions

Nolla is currently available in the United States for acne care and in Norway for acne care and mole scanning. We’re working to expand access to additional regions soon.

Yes. All scans and treatment plans are managed through the Nolla mobile app, currently available for iOS devices.

Using your iPhone’s camera, Nolla analyzes acne severity, scarring, and pigmentation in seconds. AI supports the evaluation, and a licensed physician reviews and confirms your treatment plan.

Yes. Every case is reviewed by a licensed U.S. physician to ensure safe, accurate care. Your treatment plan is created based on both AI insights and medical expertise.

If treatment is recommended, a personalized formula is compounded and shipped directly to your door. Prescription delivery is currently available within the United States.

Each prescription is a custom-compounded topical designed for your skin’s needs. It may include ingredients like tretinoin, clindamycin, or azelaic acid, based on your doctor’s recommendation.

You’ll use the app to take a clear photo of your mole. Nolla’s AI generates a risk score, which is reviewed and confirmed by a licensed dermatologist.

Not yet. Mole scanning is currently live in Norway and will launch in the U.S. pending regulatory approval. You can join the waitlist for early access.

You’ll receive clear next steps, including optional guidance to follow up with a dermatologist or specialist for further care.

Nolla is for anyone seeking fast, accurate skin care, whether you're managing acne or checking your skin. Today, Nolla supports acne care (U.S. and Norway) and skin cancer assessments (Norway). We're building toward a future where intelligent, doctor-guided telehealth is available for a wide range of conditions, all through your phone.

Currently, Nolla supports acne and mole assessments. Our technology is built to expand into a wide range of dermatological conditions.

Yes. Nolla can complement in-person care by helping you monitor your skin, get treatment updates, and track your progress over time.

No. Nolla is a direct-to-consumer service with clear, upfront pricing. You don’t need insurance, referrals, or a network to use it.

You can start with a free scan. If treatment is recommended, you’ll have the option to subscribe to a monthly plan that includes doctor review and prescription delivery.

Your plan includes unlimited skin scans, physician-reviewed diagnoses, prescription delivery (U.S. only), and ongoing treatment adjustments as your skin improves.

Yes. Our AI is trained on over a million dermatology cases and every diagnosis is confirmed by a licensed physician. We follow rigorous clinical and data protection standards.

Absolutely. Your data is encrypted and securely stored. Nolla is fully HIPAA compliant and built to protect your medical privacy.

Yes. Nolla follows all HIPAA regulations for the storage, transmission, and handling of your health data.

We’re starting with skin, but our long-term goal is to build a trusted AI doctor that supports your entire health journey from acne and mole scans to everyday care, chronic conditions, and preventive health.

Yes. Future updates will include support for primary care, women’s health, chronic disease management, longevity care, and more - all powered by intelligent, doctor-guided AI.

Download the app or join the waitlist to get updates on new launches, features, and future specialty areas.