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Frequently Asked Questions
Getting Started
How does NollaMD Work?
How fast can I connect with a doctor?
What happens after I get a diagnosis?
What if my condition changes?
What’s the difference between NollaMD and Nolla Skin?
How does Nolla work with doctors?
How accurate are the visual scans?
Can Nolla replace seeing a doctor in person?
Does Nolla remember my medical history?
Is my health data private?
Where is Nolla available?
Do I need to download an app?
Acne App
How does the skin scan work?
How accurate is the skin scan?
Can the scan miss something?
Does lighting or camera quality affect results?
What’s included each month in my prescription?
How is my prescription delivered?
How long until I see results?
Why does my prescription change over time?